New non emergency number for the police

Commander Ian Dyson, ACPO lead on contact management, said:

“Having just two phone numbers - 101 for reporting a crime that has happened, to get advice or to raise local policing issues - or 999 if it's an emergency, makes calling the police a lot easier and makes our services more accessible.

It's also expected to reduce the number of inappropriate 999 calls the service receives, enabling us to respond to genuine emergencies more effectively.

999 should only be used in an emergency, that is when a crime is happening, when someone suspected of a crime is nearby, or where someone is injured, being threatened or in danger. For all other matters the public should call us on 101.”

For more information please contact:

ACPO Press Office
Association of Chief Police Officers
e: press.office@acpo.pnn.police.uk